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Adobe doesn't support hardware and provides these tasks as a courtesy only.For further assistance, contact the hardware manufacturer or an authorized reseller.-- A black exclamation point in a yellow triangle warns of a possible future problem, such as low disk space.You can ignore warnings that indicate a new printer driver was installed. For more information about an entry, right-click it, choose Properties from the pop-up menu, and read the Description section.
By default, Windows Explorer doesn't show hidden files, hidden folders, and filename extensions it recognizes. To identify problematic applications that run in the background, remove applications from the Startup folder and close those that are specified in the registry to start automatically. Choose Start Run, type msconfig in the Open text box, and click OK. When it has return to the blinking command prompt, type the following commands and press Enter after each command: cd\ cd %temp% \Local Settings\Temp before you enter the next command. Disk Defragmenter rearranges the files and free space on the computer so files are stored in contiguous units and free space is consolidated in one contiguous block.
Verify that device drivers are compatible with Windows.
-- If the recurs, then proceed to the next step, "Verify that device drivers are compatible with Windows." 9.
To save the current System Log, click Yes when Windows returns the message "Do you want to save 'System Log' before clearing it? Close Event Viewer, and try to re-create the problem. After the problem recurs, open Event Viewer and view the System Log. Note the description, source, and Event ID, and search for a solution to the error on the Microsoft website at or contact Microsoft or the hardware vendor for assistance. Identify the file or application that causes the problem.
If an error indicates which application causes the problem, reinstall the application.