Office communicator contact card not updating; microsoft.support = microsoft.support
For the details, when a user subscribes to a presentity’s presence, the user can receive multiple instances of the presentity’s contact card.
Sometimes we will find that even we changed user's properties in AD such as department, title, phone number etc., it's contact card still remain old info seen by other users.
Recently I also faced several issues from my customers and I would like post a collected summary here for this scenario.
Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018.
For more information, see Resources to help you upgrade your Office 2007 servers and clients.