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Sometimes Housing Benefit and Council Tax Support customers think we should pay their benefit from a date before we receive their claim. Backdating is sometimes possible but only in limited circumstances.It is always best to make your claim as soon as possible.If you are a working age customer, we cannot backdate your claim. We also have a discretionary payment scheme for backdated awards of Council Tax Reduction.These will only be granted in extreme circumstances.It may be necessary to write to you for more information.We may need to ask you to come in for an informal interview. We will send you a letter telling you of our decision.

Pension age claimants are treated differently when considering backdated periods.You need to tell us the period you want it backdated for and give full details of why your claim was late.We will look at your reason for wanting your claim to be backdated and we will write to you with our decision.The maximum period claims for Housing Benefit and Council Tax Reduction can be backdated is three months but this will be applied automatically, without having to show good cause for not claiming earlier.It is not possible to backdate a claim any further than these periods.

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